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- Basic Life: Life Insurance is an important part of your financial security, especially if others depend on you for support. Basic Life Insurance is provided to all eligible employees at no cost.
- Disability Insurance: Chances are you do not see yourself as becoming disabled when you think about your life five or ten years from now. Surprisingly, a number of people across the country find themselves hurt or sick and unable to work each year due to a non-work related illness or injury. That is why the Amputee Coalition provides core Short-Term (STD) and Long-Term (LTD) Disability Insurance benefits to all eligible employees at no cost.
- Retirement Plans: The Amputee Coalition supports your retirement through our 401(k) Retirement Plan.
- Health & Dental Insurance: The Amputee Coalition offers both health and dental insurances and aggressively negotiates each year for the best and most cost-efficient benefits packages for employees.
Equal Opportunity Employer
The Amputee Coalition, a nonprofit organization, values diversity and is an equal opportunity employer. We look for commitment to our mission and the community we serve, a positive attitude, and willingness to learn and grow. We offer a work environment that lets you make a difference, comprehensive benefits, and a collaborative environment.
Here are more details on Equal Employment rights Summary of Rights
Hospital Partnership Programs Manager
This position reports to the Director of Peer Support Programs
The Amputee Coalition is a mission-driven, nonprofit organization serving those who have experienced limb loss or have a limb difference and the community that supports them. We are the national leader in empowering the limb loss community through support, information and advocacy. The Amputee Coalition is looking for an energetic, conscientious and detail-oriented person who enjoys making a difference, being part of a team and takes pride in their work.
Reporting to the Director of Peer Support Programs, the Hospital Partnership Program Manager will be responsible for the creation, updates, and implementation of the Amputee Coalition’s hospital partnership programs and activities. This position serves as the point of contact for those interested in learning more about the Amputee Coalition’s hospital programs and is responsible for the ongoing implementation and technical support of the Certified Peer Visitor and Support Group programs. They are responsible for cultivating interest and leads to develop new hospital partners and for nurturing the relationship with current hospital partners, This position is also responsible for building community relationships for the Amputee Coalition by making presentations and providing resources to organizations about Amputee Coalition Programs and Services. Regular, overnight travel is required.
This role also works closely with support groups, which are an important part of the Hospital Partnership program. This includes serving as a key contact and leading events and activities related to support groups.
The ideal candidate is a person who is familiar with Amputee Coalition programs and services and who has worked in a hospital setting. Experience with limb loss/limb difference is preferred, but not required.
- Lead recruitment, retention, and maintenance of the Hospital Partnership Program.
- Support the hospital partnership programs through outreach into the community, implementation of peer support programs, and technical assistance as needed.
- Assist and/or lead organization training.
- Provide oversight of all registered support groups, with the purpose of supporting and growing the number, quality and value support groups offer their members.
- Facilitate monthly support group leader call.
- Plan, organize and facilitate annual Support Group Leader Summit at National Conference.
- Build relationships with support group leaders, provide ongoing technical support to groups, and assist with support group mentoring program.
- Travel, as needed up to 50%, to meet with hospitals, attend conferences, give presentations, etc. to aid in the expansion and retention of partners.
- Work cross-functionally to integrate hospital partners into other areas of the organization, ensuring they can pass along resources and relevant news to their local communities and staff.
- Using hospital partner feedback, work with Director of Peer Support to shape, measure, and direct the hospital partner program and continue growing our national network.
- Serve as the subject matter expert for articles, newsletters, website and other materials related to the hospital program.
- Perform other job-related duties as assigned.
- Bachelor’s degree required with focus on hospital administration, nursing, social work, counseling, or other related fields.
- 3-5 years work experience in a hospital or similar setting preferred.
- An understanding of the hospital and rehabilitation sector is required.
- Demonstrated success at generating, cultivating, and maintaining partnerships.
- Excellent computer skills- MS Office, including Word and Excel, Outlook and scheduling.
- Experience with Salesforce CRM is a plus.
- Excellent communication skills both oral and written.
- Outstanding time management skills.
- Strong organizational skills, both analytical and problem-solving.
- Ability to problem solve, exercise judgment, and work with minimum direction.
- Ability to manage multiple tasks and meet deadlines under pressure.
- Understanding of the psycho-social process of recovery and readjustment is a plus.
- Proven track record of community outreach skills including the ability to work with both individuals and organizations.
- Must be able to communicate professionally and effectively both verbally and in writing with hospital personnel, stakeholders, and employees at all organizational levels. Must develop an effective working relationship with staff and a network of external resources. This includes making presentations, serving as a liaison and presenting timely reports to management.
- Must be able to travel up to 50%.
- Organized, self-starter with a strong work ethic
- Quality driven
- Integrity, confidentiality, and professionalism
- Credibility, accountability and mission dedication
- Team focused and flexible
- Outgoing, energetic, and comfortable presenting to various group sizes
Preference will be given to a person with limb loss/limb difference with equivalent qualifications and experience.
This position is funded by a cooperative agreement with the Department of Health and Human Services, Administration for Community Living.
Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements.
This position is located in Knoxville, TN. There is no relocation reimbursement available for this position.
Information and Resource Center Manager
National non-profit seeks a full-time Information and Resource Center Manager. Candidates must be able to supervise resource center staff, develop patient education materials, and identify local resources to respond to client requests. The ideal candidate is a problem-solver who is highly motivated, detail oriented, able to multi-task and meets multiple project deadlines while producing excellent, professional results.
Under the direct supervision of the Director of Research and Grants, the Information and Resource Center Manager will be responsible for the day-to-day management of an Information and Referral Resource Center for individuals affected by limb loss, including supervising and training resource center staff, developing and managing database of local resources to address client needs, overseeing the development and dissemination of fact sheets and patient education materials for people with limb loss, developing system for ensuring information and resources are current and client requests are fulfilled in a timely and professional manner.
This is a grant-funded position, the status of which may be affected if funding is reduced or eliminated.
- Work with Director of Research and Grants to develop policies and procedures related to resource center activities to ensure compliance with established guidelines and standards for the field of information and referral
- Manage, supervise and participate in day-to-day operations of Resource Center and Resource Specialists
- Develop patient education materials and resources to address client needs (e.g., Fact Sheets)
- Develop and maintain a database of resources and organizations in communities around the country that provide services addressing client needs (e.g., home modification, vocational rehabilitation, funding assistance).
- Develop and implement a text message-based information and referral process
- Develop new and innovative approaches to providing patient education materials to best serve client needs
- Identify and update existing patient education information and resources available through the Amputee Coalition’s Limb Loss Resource Center
- Work with program staff to ensure that patient education materials are up-to-date and reflect client needs
- Ensure that resource center requests are fulfilled in a timely and professional manner
- Provide information and referral services to clients contacting the Amputee Coalition’s Limb Loss Resource Center
- Assess clients stated and unstated needs during interactions
- Develop and deliver presentations about resource programs and services for professional and consumer audiences
- Maintain resource center data required for grant reporting
- Develop strategies to ensure that target metrics for grants are achieved according to established timelines
- Other duties as assigned
- Bachelor of Arts degree in social work, psychology, counseling, or related discipline
- Masters degree preferred (e.g., Social Work, Psychology or Public Health)
- LCSW, Licensed Clinical Social Worker is a plus
- Excellent data entry, research, communication and writing skills
- Database experience (e.g., SQL, Access)
- Familiarity with Information and Referral systems and standards (e.g., 211)
- Current AIRS Certification for I&R Specialists in Aging and Disabilities is a plus
- Experience working with people with physical disability (preferred)
- Experience working in an Information and Referral capacity desired
- Experience with database management (e.g., Access or SQL)
- 3 – 5 years’ experience in non-profit setting with increasing level of responsibility
- Minimum 2 years’ experience developing patient education resources
- Minimum 1 year of supervisory experience
- Outstanding customer service skills
- Ability to conduct online searches of support services for people with limb loss throughout the United States
- Ability to achieve deadlines
- Requires some overnight travel
- Preference given to a person with limb loss/limb difference with equivalent qualifications and experience
Salary and Employment Terms
- Salary: Competitive, based on experience and qualifications.
- Work must be done from the Knoxville, Tennessee office of the Amputee Coalition.
- Must be available to travel, as needed including weekends, to conduct training or to attend Amputee Coalition events.
- Benefits include health insurance, dental insurance, vision insurance, life insurance, ST and LT disability, 13 annual paid holidays, paid time off, 401K retirement plan.
- Relocation assistance is not provided for this position.