Communications Coordinator – Level 3
The Amputee Coalition empowers people affected by limb loss and limb difference to live well. Our Communications Coordinator – Level 3 helps ensure we communicate in powerful, effective and meaningful ways that truly change lives.
The Communications Coordinator – Level 3 works with the Director of Communications, the communications team and other organizational stakelholders to support the organization’s strategic direction and programs. Primary areas of responsibility include public relations, project managing communication campaigns, and other public outreach efforts to support the Coalition’s educational programs, to build awareness and utilization of support services, and to magnify advocacy efforts.
He or she is responsible for project management to support the success of our strategies, to drive attendance and build awareness of events like National Conference, regional Limb Loss Awareness Days, and online educational events. The role will be responsible for creating and implementing communication campaigns that have sustained, direct impact to increase usage of the Coalition’s programs and initiatives. The individual will drive, in partnership with the graphic designer, an effective, targeted, carefully managed email communication program.
The Communication Coordinator – Level 3 will be closely involved with utilization of analytics to determine that the Coalition is effectively applying our human and financial resources. As part of a national non-profit, a strong commitment to the organization’s mission and values is critical for success. The successful applicant will have a strong writing background and good oral communication skills.
Salary Range for this position: $45,500-$55,000 annually based on experience.
This position is funded in part by a cooperative agreement with the Administration for Community Living for which funding is committed through March 31, 2019.
Responsibilities include, but are not limited to:
- To assist in researching, writing, and implementing short-term communication plans.
- Providing media and presentation preparation including Power Point, speeches and talking points for staff, board, and committees on key issues.
- Developing strategy and creating / writing content founded on audience segmentation and targeting strategies to be repurposed across traditional and digital channels.
- Working with internal and external partners (including volunteers) to help support content development.
- Working with vendors, partners and internal staff to develop, drive, and measure successful events including webinars, regional education days, a national conference, and other events.
- Working with our internal team, professionals in the industry and subject matter experts on scheduling, developing processes and standards, promoting, hosting and measuring the effectiveness of webinar and education series geared toward people with limb loss.
- Bachelor’s Degree from an accredicted college or university in communications, public relations, journalism, marketing, business or related field required
- Minimum 3-5 years of increasingly responsible related experience. Experience in healthcare or nonprofit industries a plus.
- Superior oral and written communication skills; including compelling writing / story telling
- Demonstrated ability to manage multiple projects, meeting deadlines and managing budgets and stakeholders.
- Self starting, collaborative, team player with the ability to problem solve and exercise good judgment.
- Computer skills, including Microsoft Office Suite, WordPress, MailChimp, Facebook, and similar digital marketing programs. Experience with dashboards and analytics, Salesforce, and Gotomeeting or similar programs is key.
- Overnight, weekend and out-of-state travel may be required up to 25%.
- Person with limb loss or limb difference strongly preferred.
Peer Support Coordinator
Reporting to the Director of Peer Support & Youth and Family Programs, the Peer Support Coordinator will be responsible for supporting the activities and functions of the Amputee Coalition’s national peer support programs.
This position is responsible for supporting peer visitor recertification, trainings, peer matching and support groups. A major goal of this position is maximizing the reach of the peer support programs through existing certified peer visitors and support groups and by strategically growing these networks.
This position is funded by a cooperative agreement with the Department of Health and Human Services, Administration for Community Living, and funds are committed through March 31, 2019.
- Support ongoing certification and recertification, including training programs, certification process, ongoing education and communications.
- Support the national peer visitor program by matching peer visit requests to the appropriate peer visitor.
- Input data from peer visit reports and requests into the data management system on a regular basis.
- Support programmatic changes that improve the peer visitor program.
- Serve as staff support for the Certified Peer Visitor Committee as well as the Support Group Network as needed.
- Support content creation for grant proposals and other cases for support to build sustainable resources for programmatic maintenance and growth, including use of social media tools.
- Submit timely internal reports related to the peer support programs.
- Participate in developing long-range strategies and near term tactical plans with AC’s executive, communications/ marketing, fulfillment delivery and administrative staff that are consistent with the organizations overall mission, vision, and strategic plan.
- Support Youth Camp program, to include mailings and communication. Attend Youth Camp to serve as staff support.
- Perform other job-related duties as assigned.
Qualifications & Experience
- Bachelor’s degree from an accredited college or university is required
- Possess and understanding of the psycho-social process of recovery and readjustment.
- Be proficient in software applications such as MS Office, Excel & database management that are required in the performance of job duties.
- Person with limb loss is preferred, but not required.
- Must be able to communicate effectively with client personnel and employees at all organizational levels and develop effective working relationships with staff and a network of external resources. This includes making presentations, serving as an instructor, and presenting timely reports to management.
- Must have excellent customer service skills especially as it relates to communicating effectively to persons under stress and in crisis.
- Individual must be a team player with the ability to exercise independent, sound judgment and discretion; ability to solve problems, be able to plan; be well organized with the ability to multi-task; work well under pressure; take initiative, and be flexible and cooperative.
- Knowledge of the hospital and rehabilitation sectors of healthcare is a plus.
- Desirable personal attributes- Friendly, team player, customer-centric attitude, sense of humor, resilient,
Salary and Employment Terms
- Salary Range: $32,500 -$44,500
- Work must be done from the Knoxville, Tennessee office of the Amputee Coalition
- Must be available to travel, as needed, to conduct trainings or to attend Amputee Coalition events.
- Benefits includes health insurance, dental insurance, vision insurance, life insurance, ST and LT disability, 13 annual paid holidays, Paid Time Off, Dental insurance, vision insurance, 401K retirement plan
- Relocation assistance is not provided for this position
How to Apply
Download and complete the Amputee Coalition Application for Employment in PDF format and submit your completed application along with your Resume/CV to:
ATTN: Human Resources
900 East Hill Avenue, Suite 390,
Knoxville, Tennessee 37915-2566
- Basic Life: Life Insurance is an important part of your financial security, especially if others depend on you for support. Basic Life Insurance is provided to all eligible employees at no cost.
- Disability Insurance: Chances are you do not see yourself as becoming disabled when you think about your life five or ten years from now. Surprisingly, a number of people across the country find themselves hurt or sick and unable to work each year due to a non-work related illness or injury. That is why the Amputee Coalition provides core Short-Term (STD) and Long-Term (LTD) Disability Insurance benefits to all eligible employees at no cost.
- Retirement Plans: The Amputee Coalition supports your retirement through our 401(k) Retirement Plan.
- Health& Dental Insurance: The Amputee Coalition offers both health and dental insurances and aggressively negotiates each year for the best and most cost-efficient benefits packages for employees.
Equal Opportunity Employer
The Amputee Coalition, a nonprofit organization, values diversity and is an equal opportunity employer. We look for commitment to our mission and the community we serve, a positive attitude, and willingness to learn and grow. We offer a work environment that lets you make a difference, comprehensive benefits, and a collaborative environment.
Here are more details on Equal Employment rights Summary of Rights