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Communications Coordinator – Level 3

The Amputee Coalition empowers people affected by limb loss and limb difference to live well.  Our Communications Coordinator – Level 3 helps ensure we communicate in powerful, effective and meaningful ways that truly change lives.

Position Description

The Communications Coordinator – Level 3 works with the Director of Communications, the communications team and other organizational stakelholders to support the organization’s strategic direction and programs. Primary areas of responsibility include public relations, project managing communication campaigns, and other public outreach efforts to support the Coalition’s educational programs, to build awareness and utilization of support services, and to magnify advocacy efforts.

He or she is responsible for project management to support the success of our strategies, to drive attendance and build awareness of events like National Conference, regional Limb Loss Awareness Days, and online educational events. The role will be responsible for creating and implementing communication campaigns that have sustained, direct impact to increase usage of the Coalition’s programs and initiatives. The individual will drive, in partnership with the graphic designer, an effective, targeted, carefully managed email communication program.

The Communication Coordinator – Level 3 will be closely involved with utilization of analytics to determine that the Coalition is effectively applying our human and financial resources. As part of a national non-profit, a strong commitment to the organization’s mission and values is critical for success. The successful applicant will have a strong writing background and good oral communication skills.

Salary Range for this position:  $45,500-$55,000 annually based on experience.

This position is funded in part by a cooperative agreement with the Administration for Community Living for which funding is committed through March 31, 2019.

Responsibilities include, but are not limited to:

  • To assist in researching, writing, and implementing short-term communication plans.
  • Providing media and presentation preparation including Power Point, speeches and talking points for staff, board, and committees on key issues.
  • Developing strategy and creating / writing content founded on audience segmentation and targeting strategies to be repurposed across traditional and digital channels.
  • Working with internal and external partners (including volunteers) to help support content development.
  • Working with vendors, partners and internal staff to develop, drive, and measure successful events including webinars, regional education days, a national conference, and other events.
  • Working with our internal team, professionals in the industry and subject matter experts on scheduling, developing processes and standards, promoting, hosting and measuring the effectiveness of webinar and education series geared toward people with limb loss.

Required Qualifications

  • Bachelor’s Degree from an accredicted college or university in communications, public relations, journalism, marketing, business or related field required
  • Minimum 3-5 years of increasingly responsible related experience. Experience in healthcare or nonprofit industries a plus.
  • Superior oral and written communication skills; including compelling writing / story telling
  • Demonstrated ability to manage multiple projects, meeting deadlines and managing budgets and stakeholders.
  • Self starting, collaborative, team player with the ability to problem solve and exercise good judgment.
  • Computer skills, including Microsoft Office Suite, WordPress, MailChimp, Facebook, and similar digital marketing programs. Experience with dashboards and analytics, Salesforce, and Gotomeeting or similar programs is key.
  • Overnight, weekend and out-of-state travel may be required up to 25%.
  • Person with limb loss or limb difference strongly preferred.


Peer Support Coordinator

Position Description
Reporting to the Director of Peer Support & Youth and Family Programs, the Peer Support Coordinator will be responsible for supporting the activities and functions of the Amputee Coalition’s national peer support programs.

This position is responsible for supporting peer visitor recertification, trainings, peer matching and support groups.  A major goal of this position is maximizing the reach of the peer support programs through existing certified peer visitors and support groups and by strategically growing these networks.

This position is funded by a cooperative agreement with the Department of Health and Human Services, Administration for Community Living, and funds are committed through March 31, 2019.

Responsibilities

  • Support ongoing certification and recertification, including training programs, certification process, ongoing education and communications.
  • Support the national peer visitor program by matching peer visit requests to the appropriate peer visitor.
  • Input data from peer visit reports and requests into the data management system on a regular basis.
  • Support programmatic changes that improve the peer visitor program.
  • Serve as staff support for the Certified Peer Visitor Committee as well as the Support Group Network as needed.
  • Support content creation for grant proposals and other cases for support to build sustainable resources for programmatic maintenance and growth, including use of social media tools.
  • Submit timely internal reports related to the peer support programs.
  • Participate in developing long-range strategies and near term tactical plans with AC’s executive, communications/ marketing, fulfillment delivery and administrative staff that are consistent with the organizations overall mission, vision, and strategic plan.
  • Support Youth Camp program, to include mailings and communication. Attend Youth Camp to serve as staff support.
  • Perform other job-related duties as assigned.

Qualifications & Experience

  • Bachelor’s degree from an accredited college or university is required
  • Possess and understanding of the psycho-social process of recovery and readjustment.
  • Be proficient in software applications such as MS Office, Excel & database management that are required in the performance of job duties.
  • Person with limb loss is preferred, but not required.

Skills

  • Must be able to communicate effectively with client personnel and employees at all organizational levels and develop effective working relationships with staff and a network of external resources. This includes making presentations, serving as an instructor, and presenting timely reports to management.
  • Must have excellent customer service skills especially as it relates to communicating effectively to persons under stress and in crisis.
  • Individual must be a team player with the ability to exercise independent, sound judgment and discretion; ability to solve problems, be able to plan; be well organized with the ability to multi-task; work well under pressure; take initiative, and be flexible and cooperative.
  • Knowledge of the hospital and rehabilitation sectors of healthcare is a plus.
  • Desirable personal attributes- Friendly, team player, customer-centric attitude, sense of humor, resilient,

Salary and Employment Terms

  • Salary Range:  $32,500 -$44,500
  • Work must be done from the Knoxville, Tennessee office of the Amputee Coalition
  • Must be available to travel, as needed, to conduct trainings or to attend Amputee Coalition events.
  • Benefits includes health insurance, dental insurance, vision insurance,  life insurance, ST and LT disability, 13 annual paid holidays, Paid Time Off, Dental insurance,  vision insurance,  401K retirement plan
  • Relocation assistance is not provided for this position


Events Coordinator

Position Description

Under the supervision of the Director of Government Relations & Marketing, the Events Coordinator is responsible for planning, organizing, and executing educational and marketing events for the Amputee Coalition. This includes logistics, speaker scheduling and coordination, and working with applicable departments and staff on marketing and promotion, development, and reporting metrics for each event to achieve the goals of the Amputee Coalition. Working with the Director of Government Relations & Marketing, the communications department, and programmatic departments, the Events Coordinator will help to design and implement strategies to further advance event awareness and participation within the limb loss community.

This position is responsible organizing and supporting events for the limb loss community. The coordinator will help determine event locations, work within a defined budget, identify and coordinate speakers, identify and manage logistic needs (scheduling, shipping/receiving, travel, etc.) for Amputee Coalition events for the limb loss community. The position is also responsible for helping to educate members of the limb loss community about the Amputee Coalition and to promote and empower people to live well with limb loss through event development.

The Amputee Coalition and this position are funded in part by a cooperative award from the Administration for Community Living. Funding is secured through March 31, 2019.

Responsibilities

  • Develops, coordinates and executes the Limb Loss Education Day (LLED) program, works with team members on annual National Conference logistics and hotel communication, logistics and planning for Amputee Coalition Youth Camp, and other events as assigned;
  • Schedules facilities and services for organization’s events and manages all logistics;
  • Manages and negotiates site/space/vendor costs, contracts and other requirements and ensures adequate staffing for events and schedules set-up, technical, AV and other logistics accordingly; supervises applicable staff/volunteer during events;
  • Works with appropriate staff to develop curricula and acquire speakers for events, manages logistics and speaker contracts;
  • Manages defined budgets for events programming ensuring that budgetary targets are met.
  • Attends events as necessary to facilitate operations and logistics and responds to emergencies, problems, etc., ensures all aspects of events are implemented and controlled according to plans.
  • Manages direct contact with contractors, partners, volunteers and others associated with scheduled events;
  • Works to support sponsor/exhibitor relationships in support of event programming with Development and Marketing staff;
  • Works with Communications and Marketing staff to implement marketing plans events, including support and development of content, action timelines, public relations materials, and evaluation coordination to meet reporting metric requirements;
  • Works with programmatic staff to determine event evaluation metrics and ensures evaluations for programmatic events;
  • Prepares periodic reports and communicates updates for each event, including information about planning, program activities and confirmations, logistics, overall progress, attendance at events, budget status, and status or other requested metrics for management or outside agencies;
  • Work with the Communications and Marketing staff to develop, compile, and write communications and promotional literature for distribution such as newsletters, brochures or flyers about events;
  • Interacts and maintains liaison with community partners, collaborative organizations and agencies, and others in the industry or profession that support Amputee Coalition events;

Preference will be given to person with limb loss or limb difference.

Required Qualifications

  • Bachelor’s Degree or equivalent experience;
  • 1-3 years of experience in event planning and logistics;
  • Excellent administrative, oral, written, teamwork and interpersonal skills;
  • Ability to monitor expenditures; develop materials and reports; establish and maintain cooperative relationships; respond to sensitive matters and/or situations with discretion and calm, and coordinate complex projects to meet deadlines;
  • Prepare report presentations for staff leadership and team members, as well as external volunteers, and to speak effectively in various public forums at events;
  • Ability to build relationships with appropriate partners and engage volunteers;
  • Time management skills and very effective organization skills;
  • Computer skills, including Microsoft Office Suite, experience utilizing online tools for databases and online meetings;
  • Strong work ethic and desire to produce an exceptional product, ability to problem solve, and exercise good judgment;
  • Ability to maintain a high level of accuracy in preparing and entering information;
  • Ability to travel up to 40%, including over night and weekends.


Grassroots Advocacy Coordinator

Position Description

Under the supervision of the Director of Government Relations, the Grassroots Coordinator is responsible for helping to educate activists and elected officials on Amputee Coalition issues and helps to achieve the policy goals of the Amputee Coalition. Working with the Director of Government Relations, the Grass Roots Coordinator will help to design and implement strategies to help further advance grassroots awareness and participation within the limb loss community.

This position is responsible organizing and building an effective grass roots network to champion public policy for the limb loss community. The coordinator will assist advocates in various states as they work to implement our policy goals at a state level and help those advocates to understand and affect legislative change and influence state and federal rules and regulations affecting the limb loss community. The position is also responsible for helping to educate elected officials on issues affecting people with limb loss and the Amputee Coalition’s legislative agenda.

This position is funded in part by an award from the Administration for Community Living, for which funding is committed through March 31, 2019.

Responsibilities

  • Provides administrative support to the Government Relations Committee and state advocates. Providing updates to the committee on grassroots engagement and policy issues to help make policy decisions.
  • Helps develop and coordinate grassroots activities around “Limb Loss Awareness Month” to raise awareness of the limb loss community, develop and explain policy positions on various issues affecting people with limb loss and the Amputee Coalition for advocates, agencies, decision makers, and elected officials, and maintain active engagement with the community.
  • Implement communications strategies that best serve the needs of the limb loss community and the Amputee Coalition in policy discussions, and activates advocates on important issues.
  • With the Director of Government Relations, represents the Amputee Coalition in meetings with government agencies and policy makers to maintain working relationships and appropriate lines of communication as needed.
  • Maintains an active presence with advocacy partners, like minded organizations, and agencies, and represent the needs of the limb loss community and the Amputee Coalition in grassroots engagement.
  • May represent the Amputee Coalition in meetings with partner organizations as necessary to build relationships, coordinate activities and communicate relevant activities of the Amputee Coalition’s grassroots initiatives.
  • Represents the Amputee Coalition and limb loss community on key committees with partners to ensure a voice from the limb loss community on key issues.
  • Develop, draft, and edit materials and fact sheets as needed, including web content, articles, and print publications.
  • Provides regular updates to be included in the Grass roots advocacy pages on the web site.
  • With the Director of Government Relations, design and implement outreach strategies to build and enhance grassroots engagement.
  • Works with Director of Government Relations to plan and implement a federal hill day.
  • Works with state advocates planning and implementing state hill days.
  • Sets up meetings with federal offices for meetings with the Director of Government Relations, the CEO, board members, and volunteers.

Experience and Qualifications

  • Bachelor’s degree from an accredited college or university is required
  • 1-3 years of experience in a Government Relations, experience in a non-profit health related organization, hill staff with experience in healthcare, and/or campaign experience with grassroots engagement.
  • Excellent administrative, oral, written, teamwork and interpersonal skills;
  • Clear understanding of federal and state legislative processes.
  • Computer skills and knowledge of software needed to compile needed information for policy analysis and communications.
  • Experience utilizing online tools for databases and online meetings;
  • Strong work ethic and strong desire to work with volunteers and grassroots;
  • Ability to build relationships with legislative offices and engage volunteers;
  • Ability to effectively present policy issues to groups of consumers, professionals, policy/decision makers, and board members as needed
  • Ability to problem solve, exercise judgment, and work with minimal direction;
  • Ability to maintain a high level of accuracy in preparing and displaying information;
  • Time management skills and very effective organization skills;
  • Personal qualities of integrity, credibility, and dedication to the mission of the Amputee Coalition.
  • Preference will be given to persons with limb loss or limb difference.
  • Overnight, out of state and weekend travel up to 25% may be required.



How to Apply

Download and complete the Amputee Coalition Application for Employment in PDF format and submit your completed application along with your Resume/CV to:

Amputee Coalition
ATTN: Human Resources
900 East Hill Avenue, Suite 390,
Knoxville, Tennessee 37915-2566
Fax: 865/525-7917

You may also email your application (as a scanned PDF), along with your resume/CV, to Carole Folta at cfolta@amputee-coalition.org.

Core Benefits

  • Basic Life: Life Insurance is an important part of your financial security, especially if others depend on you for support. Basic Life Insurance is provided to all eligible employees at no cost.
  • Disability Insurance:  Chances are you do not see yourself as becoming disabled when you think about your life five or ten years from now. Surprisingly, a number of people across the country find themselves hurt or sick and unable to work each year due to a non-work related illness or injury. That is why the Amputee Coalition provides core Short-Term (STD) and Long-Term (LTD) Disability Insurance benefits to all eligible employees at no cost.
  • Retirement Plans: The Amputee Coalition supports your retirement through our 401(k) Retirement Plan.
  • Health& Dental Insurance: The Amputee Coalition offers both health and dental insurances and aggressively negotiates each year for the best and most cost-efficient benefits packages for employees.

Equal Opportunity Employer

The Amputee Coalition, a nonprofit organization, values diversity and is an equal opportunity employer. We look for commitment to our mission and the community we serve, a positive attitude, and willingness to learn and grow. We offer a work environment that lets you make a difference, comprehensive benefits, and a collaborative environment.

Here are more details on Equal Employment rights  Summary of Rights