Frequently Asked Questions


 Conference Registration

How do I register to attend the National Conference?

You can register to attend the National Conference through our convenient and secure online registration system. The online registration system is created and maintained by ExpoTrac Registration Services. ExpoTrac is a third-party provider of conference registration services. If you have an issue with registration, please contact them at 401/766-4142, or by e-mail at amputeecoalition@expotrac.com. Please note that this is for questions only and ExpoTrac does not take registrations over the phone. The Amputee Coalition has employed ExpoTrac to provide registration services for our National Conference since 2003.


What is included in my registration fee?

All Professional, Amputee, Caregiver/Spouse/Family Member and Children registration options include access to all Conference sessions, workshops (except those that require additional registration or application process) and exhibits.
*Registration fees no longer include the Gala Dinner ticket.*
Tickets to the Gala are available additionally during registration and for purchase on-site.


I’ve registered to attend the Conference, but now I can’t attend. Can I get a refund?

All registration cancellations and refund requests must be made in writing to ExpoTrac by emailing amputeecoalition@expotrac.com or faxing to (401) 765-6677.  Cancellation requests received prior to July 5, 2017 will be refunded less a $60 administrative fee. No refunds for conference registration will be issued after July 5, 2017. No refund is available for no-shows.


My spouse/partner, who is an amputee, is already registered to attend the Conference; do I need to register as well?

If you would like to attend any of the seminars, workshops or exhibits, then you will need to register for the National Conference. As a spouse/partner of an amputee, you should register at the family member/caregiver rate. All attendees of the Amputee Coalition National Conference sessions must complete a separate registration.


 Hotel

What hotel is the conference held at?

The 2017 National Conference is at
The Galt House Hotel
140 N. 4th St
Louisville, KY 40202
502.589.5200

Check our conference schedule for more date and time detail.


What do the hotel rooms typically include?

The executive suites at The Galt House Hotel are perfect for a several night stay. The hotel’s website describes them as a roomy 700+ square feet with two queen beds, separate living room with pullout sofa, complimentary basic WIFI, hospitality bar area with refrigerator, coffee maker, iron/board and hair dryer. Service dogs only.

Amenities

  • Complimentary Wifi in the room (and in the meeting spaces)
  • Air Conditioned
  • Alarm Clock
  • Cable TV
  • Coffeemaker
  • Crib (by request)
  • Fire Alarm with Light
  • Hairdryer In Room
  • Iron
  • Ironing Board
  • Large Suite
  • Personal Refrigerator
  • Queen Bed
  • Radio
  • Sitting Area
  • Smoke Detectors
  • Sofa Bed
  • Telephone
  • Toilet
  • TV

What’s included in the hotel cost?

The hotel rate of $130 per night plus taxes and fees includes free wireless high-speed internet. The rooms are quite large, and all suite tower rooms include a small refrigerator.

Features of the hotel include:

  • A free outdoor pool and access to their fitness center for $5/day
  • A southern-style concierge
  • Valet ($25 per night) and self parking ($10 per night) are both available
  • On-site salon, spa and shoe-shine services are available
  • Convenient downtown location

How do I make sure I get a shower chair for my room?

At the time you book your reservation, you must request a shower chair by writing a comment on the online reservation form in the “Additional requests” box. The hotel has assured us that they will have shower chairs for anyone who requests them when they book their hotel room. If you did not request a shower chair at the time you booked your hotel room, please call the hotel at 502-589-5200 as soon as possible to request that a shower chair be added to your reservation.

If you need a heavy duty shower chair, please indicate that in the Additional requests box, too.


How are ADA accessible rooms assigned?

At the time you book your reservation with the hotel, you must write in a comment in the “additional requests” box requesting an ADA accessible room. If you do not request an ADA accessible room at the time you booked your hotel room, but feel that you may need one, please call the hotel as soon as possible to make a request for an ADA accessible room.

Because there are a limited number of ADA accessible rooms, the Amputee Coalition is working with the hotel to ensure that the assignment of ADA accessible rooms are made based on medical necessity and recommendations provided by the Education and Conference Committee. Requests for ADA accessible rooms will be cross-referenced with registrations made for the National Conference.


 Certified Peer Visitor Training

How do I pre-apply to become a certified peer visitor?

You can apply to attend the Certified Peer Visitor Training taking place at the National Conference by visiting the Peer Visitor Training page. If you have any questions please email training@amputee-coalition.org.


 Support Group Leader Summit

How do I register to attend the Support Group Leader Summit?

You can register for the Summit on our Support Group Leader Summit page.


What will be covered at the Support Group Leader Summit?

The Summit will include opportunities for networking and discussion, as well as updates from the Amputee Coalition. You can find more information here.


 Travel

This is the first time I’ve traveled since losing my limb and I’m pretty nervous. Do you have any suggestions to help calm my nerves?

The Amputee Coalition has developed this Fact Sheet to help you prepare for the security screening process, as well as additional information to help you prepare for your upcoming trip. Contact us to speak with one of our resource specialists to receive information and resources about traveling as an amputee.


Are discounts available through a particular airline?

No, unfortunately these types of discounts are not available.


I’m worried about the TSA security screening process. I’ve heard a lot of negative stories about how they treat people with limb loss. What should I be prepared for? What are my rights?

We understand that the TSA security screening process may pose challenges to amputees. The Amputee Coalition has developed a Fact Sheet and other information on traveling as a person with a disability, with details about the security screening process and what amputees can expect. You can also find information on the TSA’s Web site.

You can also call the TSA Cares helpline 855.787.2227. This services provides additional assistance during the screening process for travelers with disabilities additional assistance during the security screening process. Travelers should call 72 hours prior to their departure.


How do I get from the airport to the hotel? Is there a free shuttle I can take?

If you need a wheelchair accessible cab to and from the hotel, we recommend making arrangements in advance and confirming them the day before or day of your travel. Here are two options.

To book a wheelchair accessible cab through Taxi7, call their dispatch number 502.777.7777
To book a wheelchair accessible cab through Yellow Cab, use their online booking site

Transportation to and from the airport is also available through Sandollar Limousine service at a discounted rate of $20/person roundtrip. For details, call 800-The-Galt (800-843-4258), ext. 4022, or 502-561-4022 or visit http://www.sandollarlimo.com. Be sure to mention the discount as part of the Amputee Coalition conference!

Taxi fare one way from the hotel to the airport is about $20.


I need a wheelchair-accessible shuttle or taxi. Will there be one available at the airport?

Accessible taxis are available at the Louisville airport. If you need a wheelchair accessible cab to and from the hotel, we recommend making arrangements in advance and confirming them the day before or day of your travel. Here are two options.

To book a wheelchair accessible cab through Taxi7, call their dispatch number 502.777.7777
To book a wheelchair accessible cab through Yellow Cab, use their online booking site


What options are there for getting around town?

The Zero bus is a free service available Monday through Saturday from 7:30 am-11 pm. It picks up at the hotel and covers a large part of Louisville, including many of the local tourist sites.

The bus system, TARC is inexpensive and available nearby. https://www.ridetarc.org/

The outlet mall also offers a free shuttle. Contact the Galt House for more information on times and pick up.


What can I do in Louisville for fun?

 Louisville is home to many well-known tourist spots, including the KFC Yum! Center, Fourth Street Live!, Louisville Slugger Factory and Bat Museum, Actor’s Theatre of Louisville, Muhammad Ali Center, and the Kentucky Derby.


 Clinics & Workshops

How do I register for the Gait Analysis Clinic?

There will be a limited number of opportunities to register for the Gait Analysis clinic when you register for the conference. Attendees will also have the opportunity to register onsite at the Coalition’s information conference booth at conference. Please list a cell phone number where you can be reached on the day of the clinic. Clinic staff will use the number provided to contact you to remind you of your appointment and notify you of availability in case of no-shows or cancellations.


How do I pre-register for the Walking and Mobility Enhancement Clinic and the Running and High-Level Performance Clinic?

You can conveniently register for these clinics at the same time you register for the conference. There will be opportunities to register on site at the Information Booth and the morning of the clinics. Space is limited, so reserve early!


 Scooter Rentals

I need a scooter to rent while at the conference, who should I contact?

The Amputee Coalition has identified a local Durable Medical Equipment Company that rents mobility scooters. Contact and pricing information is listed below. Please call 2-3 weeks prior to arrival in Louisville to ensure that they can accommodate your request.

Goulds Discount Medical
198 Moore Dr, Suite 106
Lexington, KY 40503
859-721-1732

Pricing:
$25/Day
$50 Delivery/Pickup Fee